The atmosphere was unique! Unlike any place I have ever stayed. Loved the comfy beds. Actually finding the hotel. It was in an odd spot. After making a couple of circles, we made it!
location It just seemed a little run down. The lobby was uncomfortably hot, like they didn't have the a/c on. The furniture in the lobby was super shabby, and not in a decorative way. The bar was really hot and they didn't have any music playing.
location to downtown area was close to everything. you can Uber cheap if needed. could have been a lot cleaner. carpets seemed like they hadn't been vacuumed regularly.
This guest did not leave comments about this hotel.
I rarely/never have my room cleaned through room service while staying. It was a nice gesture to be rewarded for 'being green' by receiving certificates daily for hotel food. Two bottles of complementary water was also a nice touch. Great staff! Construction surrounding the area made it difficult to initially find the entrance, but I don't fault the hotel for that.
It's located in downtown and has a modern touch - for some that could be a disadvantage. In every other hotel I've been (2 to 3 stars) breakfast and parking is complementary - not on this one. It was annoying to pay $10 for parking just for one day at the hotel. Also, due the location, it could be loud at night (bar at lobby).
location The hotel needs to at least cover the cement walls in wallpaper or something
New and clean building, hi tech, great staff and the availability and free parking
The room was comfortably, well stocked & decorated. The large walk in shower was wonderful after a long stressful day. Located in the heart of downtown construction! It was difficult to find the entrance, poorly marked.
That it was next to the Cox Convention Center Didn't like that the hotel looks run down charges you $10 a day just for parking even though you're paying over $100 a night for a room the staff is rude asked for towels didn't get towels for over a day shuttle provided was not reliable
Location n sports bar
We were so very grateful to the desk clerk who took time to help us was when she was busy. I have never been in a hotel room that had so many electrical outlets for recharging all our devises. In addition to many wall outlets, most of the table lamps were fitted with recharging plugs. The bed was unusually comfortable. I usually regard a hotel's immense pile of decorator pillows as "unsleepable," but these were great.
From the moment my car door was opened there was nothing but friendly informative staff and amazing service. Very unique Art Deco atmosphere with all modern conveniences. Excellent bar and restaurant. Must stay while in Tulsa.
Historical 1925 luxury hotel with contemporary flair. 2009 upgraded and remodeled. Comfortable in every way. No parking garage or lot available for those who don't use the valet parking. We were able to obtain street parking rather close and it was not a problem for us.
foyer, room ( when we finally got to it), boutique feel :) charming The service was terrible. Upon arriving- the front desk told me they no longer had the king room with pullout couch that i booked available. "They "gave" it to someone else?"- I asked her. She confirmed thsat my prebooked room was not available and She blamed this on "third party" booking issues sometimes. She then offered me a lesser "double beds room" OR going down to a sister hotel- but would not even offer the $40 less rate to me for to rearrange, go get the car and travel down to the sister hotel.?! My elderly mother had to wait for 30 minutes while I discussed how this could have happened with the Front Desk Staff woman. To no avail- she said my choices were-1. you will just have to take the double bed or 2. go to the other hotel. so we chose the double bed room due to it being 38 degrees outside and the hassle for my mom. I told her i was going to put this ridiculous experience on social media. Then when we got to the double bed room ( that I did not book) because we were too tired to go to another hotel, miraculously, the Staff woman called and said- "oh- I have found a King room for you with a pull out". So we gathered our stuff with my elderly mom and moved. All this took an hour of calls and discussion with the front desk who had insisted that they did not have my king room with a pull out couch available any longer in the first place "so sorry maam, but this sometimes happens with third party bookings". It was a mess and we will not recommend this hotel to anyone due to the ridiculous poor service. although it was a delightfully decorated hotel. I was very surprised at giving my booked room to another, then not even offering for a voucher for later and suggesting i take my elderly mom, our luggage and get the car pulled around and travel to another hotel with a lesser rate but not offering to refund me the difference for the lesser rate. Secondly, insisting there was no more King room with pull out available as I had booked, and then once I explained that I was going to share this on trip advisor- miraculously, they found a room available like i had booked in the first place. So, did the Front Desk Staff woman lie to me as well? It sure seems that way. It was cold, I had my elderly mom with me so we could see the Christmas lights in Tulsa and spend time with my college age daughter, and this experience at 9 pm gave both of us a headache.