It was very upsetting on checking in that although I had given my credit card number I was told that it hadn't been passed on for payment. My friend travelling with me then had to produce her credit card for payment.Although I had a couple of phone conversations with staff this was never pointed out to me. The receptionist was quite rude giving us the impression that we were quite stupid.
clean toilet and shower room
very convenient to the city and transport lack of bedside table, small fridge and TV
Cetntral location, cheap, many facilities no
So close to City and China town No Tv in the room
Es muy bueno para los viajeros jovenes. No tiene personal que hable en castellano y esto es necesario al tener personanas de distintos lugares del mundo y de habla hispana que llegan a hospedarse.
Céntrico. Posibilidad de habitaciones dobles con baño. Correcto pero nada del otro mundo. Ambiente demasiado mochilero e informal. Calle muy bulliciosa
the room was clean and we could see the nice view from our room, which was great. I wanted you to put any sign on the fire-escape door. Because I was locked out and could not get back in.
The room was clean. The "reception" area stank of cannabis smoke. The girl demanded payment in cash (which I didn't have) before I had seen the room, then charged an extra $2 for payment by Visa, reading my card details to her "boss" over the phone. The street noise made it impossible to sleep in the room at night, even with earplugs. One window had no curtain and wouldn't shut properly. The hot water took ages to come through and the cold tap in one of the communal showers didn't work (ouch!), and there were no plugs in the handbasins. In the middle of the night I found teenagers getting dressed on the landing. This was one of the worst hotels I have ever stayed in (worse than the Petit Palace Italia in Madrid, and that's saying something).
Location & nobody bothered you. Toilets & Bathroom were disgusting. Women's Sanitary bins were overflowing.
Living right on Pitt street where the Chinatown and Central Railway station are just 2 streets away totally allowed us ultimate convenience to go anywhere we wanted. We had to climb the stairs to the 2nd level with our huge and heavy luggages.
Very helpful staff, single rooms are well isolated from each other, bathrooms are outside the rooms but they are regular bathrooms with a door that locks and they are very clean. If you take a single room, it seems you are in a low-budget hotel whereas it is a hostel. Some problems with the curtains, fridge and magnetic cards, but nothing the staff couldn't fix. In my first room I was near the air-conditionning system so the noise was unbearable but I have been able to change room. It's a minor detail but I have always struggled with the curtains.
It's in a nice area, and within walking distance from some nice places. Half of staff was helpful, the other half was not. The value for money is way off, and we even decided to book another hotel. A (partial) refund was not even considered.
1. Too noisy, everynight was noisy, someone was singing and waked me up at 3am in the morning. 2. bathroom is dirty, have some blood marks on the washing bowl.
Staff - The guy in Reception is very helpful. Cleanliness is poor
I didn't realise it was mixed dorms. The locker in my room was broken so I had nowhere to put any stuff that was safe.
Comfortable beds No elevator, smelly refridgerator