Había reservado las habitaciones de los hijos adultos, esposas, sus hijos adultos que vinieron a una celebración familiar. A todos les gustó el Menger. Encontramos al personal servicial. Una de ellas, la habitación de al lado de ellos, era una ruidosa. El hotel cambió los miembros de la familia a otra habitación donde tuvieron las noches tranquilas que necesitaban. Quedé impresionado por la facilidad con la que ese cambio se realizó. El personal de aparcamiento era servicial atendiendo a mi coche cuando vine a conocer y recogida de la familia que se alojó allí. No hubo quejas de nadie
Tenía varios conjuntos de habitaciones, ya envié una revisión descriptiva. Sería lo mismo para este conjunto de habitaciones.
Pienso que por el precio podría dar un servicio más amable: estaciones de café, traslados del Hotel al North Star Mall en Shuttle o algunos otros atractivos
Es aceptable pero no excelente pues en la habitación no servia el aire acondicionado y había cucarachas.
La ubicacion ya que esta a unos pasos del RiverWalk. El personal no es nada amable.
Me dieron un ascenso a otra habitación y era increíble
The staff was very friendly, helpful, and professional. Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.
From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.
Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.
Room, location, close to activities All good
Beautiful room friendly staff
Yes The view
Excellent hotel with a nice view of the Riverwalk. The room and restaurant were first class and the staff was very helpful. Well worth the money The only problem we saw was around the pool where there was debris and refuse but there were also a lot of inebriated people there when we got there which might account for stuff on the ground and in the pool.
Great Stay! Room was clean, spacious, and beds were comfortable.
The hotel has a great location on the riverwalk in a quieter area next to the mall. The room we had (handicap) was very large, and the bed was comfortable. The lobby was nice, there was a starbucks in the lobby, and the food at the bar and restaurant were good. This was one of the biggest hotel disappointment I've had in the past. year. I traveled over 200 days in the past year and stayed at quite a few different hotels, so I don't say this lightly. When we first walked into the room (905 handicapped) the bathroom stood out as an eyesore. It was at least 5-10 years past when it should have been renovated. The grout was multiple different colors that made it look like it could be moldy, the wallpaper was peeling from the walls, and there was a general lack of craftmanship in the way it was constructed. The final straw was when I went to take a shower, and the shower head connection was leaking and spraying water in all directions. It wasn't just a loose connection, because I was unable to stop the leak. This is something a guest should never have to deal with at a chain like the Marriott. I asked the front desk to be transferred, but because it was a busy time the only available room was the room below us (805). This bathroom was in slightly better condition, although there were a few cracked and chipped tiles. Although the shower head worked, it was a very low end and cheap looking model. The bigger problem was when my wife tried to take a shower the first night, she was unable to maintain a constant water temperature. It would alternate between cold and very hot. She showed me how red her feet were, and I can only imagine what sort of a problem this could pose to an elderly or handicapped person. The other problem was the terrible tv reception while we were trying to watch the sugar bowl in our room. It would constantly blur or pause, making it nearly impossible to watch the game. Fortunately or unfortunately, the reception on the large tv's at the bar was fine. In summary, this is not the type of property I would expect for a Marriott. For the time around the new year the value wasn't bad (just under 200) however I would have preferred to spend 50% more on a room that looked like it had been renovated in the past 10-20 years. In the past year the only time I have experienced bathrooms in this sort of condition were in $50 rooms in towns with less than 5000 people. Buyer beware.
La ubicación y el diseño. Ambas espectaculares. Las vistas al River-walk. Apareció una gran cucaracha en nuestra habitación, aunque la limpieza era bastante buena. Entendimos que entro del exterior por la puerta de la terraza ya que en las calles del entorno se veian algunas mas.
La ubicación lo es todo. El Omni La Mansión está en una ubicación perfecta cerca del río sin las multitudes de los hoteles de convenciones. El servicio era de primera clase y la comida era fabulosa.
It was right on the riverwalk. The maid never cleaned the room. When we got their the shower was dirty and the whole time we were their no one cleaned it. The pictures online made the room n pool look a lot bigger then what they really were.
The rooms were great, and the housekeeping was so kind. We had a great experience, and were able to walk most places since the hotel was right on the riverwalk, and near restaurants. The front desk staff gave my kids balloons, and glow bracelets for the 4th of July- huge bonus! We were able to purchase our SeaWorld tickets through the hotel as well... for a discounted rate. It made everything smooth and easy for our visit to the theme park.
Convenience of location. It indicated free parking in location amenities, upon arrival I was advised it was $31 valet parking and $15 parking but not overnight stay. So I paid around $50 in parking fees, within 3 days and that was not in my budget.
I loved everything but most of all the valet Chris who took such good care of two old women...his mother would be so proud of him. Please if you can tell him Mrs. Whitehead and Mrs. Nall so appreciate all he did for us.
Valet, Joe, was very helpful and friendly.
the location 1. the 25usd/day for parking 2. the parking fee announced upon check out only 3. the not very pet-friendly 4. the state of the room
The beds were very comfortable, and the view was great Air conditioner dripped a puddle onto the floor, and 25 bucks a day to park my own car... just to have trees drop berries all over it that stank so bad... then birds eat them and poop all over the car too. I got to drive away angry after a relaxing weekend.
This guest did not leave comments about this hotel.
Kind courteous staff. Great complimentary breakfast. Hotel at good location for River Walk which is directly behind it.
Very Clean. Quite. And Very Friendly Staff. Very helpful. Great Breakfast.
Friendly staff, clean and comfortable, small bathroom. The best free breakfast I've had in any hotel we stayed in
The hotel was very modern and clean. The staff was very responsive. I liked the fact that the sink and the shower area was separated. Nice large rooms. Free parking. The breakfast was good. Although the shower itself was really nice and large, the bathroom itself was rather small. The hotel is on the Riverwalk, it is on the unused portion of the river. The portion of the Riverwalk that has the shops and restaurants is about 2 blocks away.
the front desk was very welcoming, helpful and fun to interact with. Even remembered my name throughout my 3 day stay. No bags in the ice buckets. Elevator felt rickety and other customers were mentioning it too. Housekeeping wouldn't clean our room first day. Travelmate wasn't feeling well but HK cart was out there in the afternoon. She would only leave us towels
The staff was very helpful and nice. I liked the free parking and the free breakfast. I thought it was closer to the main part of the riverwalk.
This guest did not leave comments about this hotel.
Professional Staff, comfortable bed The view of the River was bland. The main thing is I forgot my Bose Soundlink to listen to my music. No biggie, I'll just get some on the TV, it cost $10, ok I paid the $10, they had 6 genres of music.
The rooms- they are clean and nice layout. Everything about the rooms was perfect! I was a bit less satisfied with the fact that the 2nd room we had reserved was not ready until an hour later- we were tired from the trip so we really wanted to rest but we had to wait even though we came in at checkin time.
Well maintained and clean. Breakfast was great. No problems or complaints.
I was very surprised that not only did I get free breakfast with my stay but also free dinner (buffet) and 3 free happy-hour drinks each day! The staff was friendly (sometimes almost over-friendly), and the location was perfect. Highly recommend. Room smelled like chlorine when I came in, and the water tasted heavily chlorinated. The room was a bit poorly lit, and the windowsill outside the room was consistently overrun with pigeons. Glasses as opposed to plastic cups would be preferred (for the environment), and a safe to lock up valuables would have been nice. (I prefer not to have to take my passport with me everywhere.)
Great breakfast, lovely bathroom, comfortable beds. Very slow elevators. Unfortunately we were leaving the same time a large group from a convention was checking out and the 3 elevators could not keep up with the demand.
Enjoyed the kickback and proximity to riverwalk. they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?
Location Elevator use was impossible, walked down stairs from 15th floor with luggage.
Excellent hotel near the heart of the riverwalk.
Had a nice stay. When compared to the hotels with the convention hall, well worth the price. Location to the convention hall is good and a very easy walk. It was a very nice place to get away from business. They offer breakfast and an evening snack with a free glass of wine. If you enjoy historic buildings, this is your place. The bed was great, I had no issues in with my room. Shower was awesome. The wireless internet is basic and not very strong. I had streaming issues with Hulu and Netflix. There is a musty smell that is common with older buildings. There were times it wasn't very noticeable and other times where is was. Can't say it bothered me a ton but it was definitely present. The staff was very nice. There was one staff member in the office who is way more direct than the others and I could see her coming off as mean. They should be more open about there Fitness Facility not being in the hotel. I had 45 minutes of spare time one day and no chance it was enough time to get to the other hotel to workout, it is quite a distance away.
Riverwalk Vista is in a perfect location for touring downtown San Antonio and a peaceful oasis after touring.
Instalaciones vejas y baños poco conservados.
se requiere de dar servicio de restaurant.
es muy comodo y su hubicacion es excelente que no hay promociones o tarifas especiales
La situación en la ciudad y las facilidades y el trato por parte del personal del mismo Algún insecto en la habitación
La piscina, la ubicación es genial El desayuno no está incluido en el precio
La habitacion y su equipamiento. Excelente! Veniamos de Las Vegas y no tiene nada que envidiar a los hoteles de alli, por ejemplo, el Luxor Todo excelente, salvo las croissants (cambiaria al proveedor...) Lo demas todo muy bueno!.
la atencion que tuve fue excelente y todo el personal sin ecepcion fue cortes y atento felicidades por ese hotel elcual esta inmaculado y te invita a regresar graciAS
La atención de las personas en la recepción muy amable y dispuestas a ayudarme en mis dudas sobre donde ir a conocer y mools que visitar En el internet no se explica a cuanto asienden los impuestos y estos resultan muy caros y causa una sorpresa al pagar la cuenta
Todo muy bien en general, es recomendable sobretodo la ubicacion y si llevas niños es muy tranquilo. Me gusto y lo recomendaria. No creo que sea bueno que el que se hospeda en el hotel tenga que pagar por estacionamiento y no ofrecen desayunos.
Lo cercano de los centros turisticos Que no tenga areas verdes, lo sucio del estacionamiento y que a pesar de ello lo cobren
Que es apropiado para descansar. o ir de compras, solo para pasar la noche. Las habitaciones tienen humedad, la que dispuse tenia mucha. y no tiene ventilacion. pero esta comoda, el baño muy bien, la recamara amplica y confortable, solo falto ventilacion. la pagina de internet del hotel, la describe maravillosa, pero no tiene esa calidad. el bar bien, pero no tiene mucho que ofrecer sobretodo despues de las 10 de la noche, solo bebidas., pero no comida. si acaso pizza.