The restaurant inside the hotel, the discount coupons for a nearby restaurant and the coffee machine in the room (even if there was not much cups!). The parking is far from the hotel, on the street back of it. We would have appreciate that the employee tells us where and how to bring our luggages in the hotel, instead of walking from the other street with it. We've found a simpliest way by ourselves.
very well kept and comfortable and clean no
Extremely efficient and friendly staff, both front desk (very helpful!) and breakfast area people were very friendly. Any noise from the hallway could be heard in the room. Though there was not much coming and going, footsteps and conversations were easily heard in the room.
Renovated rooms were nice. Staff was helpful. Hotel was under renovation, and that totally influences our rating. No noise isolation - you can hear everything in the other rooms
Confortable good servicd No
Blueberry waffles for breakfast! More modern rooms than the 2.5 star hotel in Rouyn. Was not shoveled outside the patio door room. Had to walk through snow banks.