The concierge/bellman Big Al was the best I have ever had, great guy, very informative, great representative of the hotel. Yes the AC in our room did not cool it down.
Location is great - right next to a nice, big, mall, restaurants, a park across the street. Parking garage is covered and not overpriced. 2am woman screaming at BF in hallway but hotel security responded immediately and ended the drama quickly.
The room was small but clean and the bed was perfect. We got delicious chocolate cookies when checking in.
Hotel room was clean, bathroom was a good size. Never got the cookies when I checked in....kinda sucked. Bath tub was a little old looking. Location wasn't great if you're looking to do downtown portland.
Convention going on of young adults no longer with addictions. It was like walking through a lobby of street kids. Lots of people smoking right outside of the door. Loud music. Not the ideal group that the hotel should be hosting. Made me feel very uncomfortable and not safe.
Two Bedroom suite was excellent for 3 adults and 2 children (5 and 8). Breakfast facilities for a busy Saturday morning were cramped. Breakfast was good but crowed and not easy to manage with small children. This was a busy Saturday with a boys baseball team staying there -- but more space for breakfast would have made this a much better experience.
Location Paying for parking is a rip off. This is just a motel far from downtown.
In room fireplace was great, close to everything, free parking