Personal muy amable, playa privada, spa excelente
excelente holel al que he ido cinco años consecutivos.Cerca de la ciudad para compras y ocio y en un lugar privilegiado.
La ubicacion y las vistas son inmejorables.Tranquilo y apartado del bullicio de Patong aunque a escasos minutos del centro.Buen bufet de desayuno. Las habitaciones necesitarian una pequena renovacion.
Pues es lo que yo llamaria un pedazo de hotel, ninguna queja de ningun tipo yo lo catalogaria como un 5 estrellas, la habitacion en la planta 19 unas vistas impactantes, el personal super amable, el hotel tiene mucho personal, el trato inmejorable, la piscina espectacular. Hay que pagar 1.000 Baths si quieres subir una chica a la habitación.
The hotel had several activities available for the guests. Nice restaurant. Nice pools. Nice bars. Nice beach view from the pavillion area. The rooms were a bit cumbersome to get to. There's no elevator at the hotel. The rooms are spread out around the property.
The location. It was quiet, good service/facilities and kindly hotel staff. The staff have to give better service at the breakfast. We stay at the hotell 3 day's. Nobody give us coffee or thea...we have to ask for it every day. We didn't like that!
Simply the best hotel resort at Phuket... Nothing, everything was great !!!! Our best choice ever !!!!
Staff were friendly in all areas. Pool water had an unpleasant smell. Rooms clean. Hard to walk to the room and down to the beach particularly during such hot weather. The arranged limo was not at the airport when we arrived and we had to find alocal cab.
The only nice thing about the hotel was the swimming pool. First of all the staff. It was not helpful at all and whenever I asked about activities I could try at Phuket, either they did not know or they have told us three times the price other tour operators have told us. When I have asked for taxi to the town, in the beginning they have told me double price and when I have told them it was too expensive they have changed the price. The quality of the breakfast is very low. Moreover, I have seen small cockroach walking on the food. My room was smelling mould and in general I found the hotel dirty.
Nice place. This is not a child friendly hotel.
Relaxing.Hilly nature is good for the health conscious and the physically fit,but not for any one else.The staff are excellent,and the laundry clean and fresh.Internet in the room is a definite plus. The facilities need to be properly maintained such as rotting wooden stairs and railings.Regular hotel shuttles to Patong should be provided as it costs little.Conveying guests only to the hotel entrance leaves hotel guests vulnerable to being cheated by the unfair tuk tuk operators.Transport provided by the hotel should be comparable in prices to those fair operators outside.Eg I was quoted 900 Bht to the airport at the hotel,but only 370Bht outside in a comfortable minibus which came on time to take us to the airport. Food and beverage prices are unnecessarily expensive.
the staff are very friendly and provide a relaxed atmosphere. the views are great being on a hill. older people can use the shuttle service to and from the main road but there are still some stairs to the top rooms. hotel is away from the nightlife but that is only a "tuktuk" ride away.
The swimming pool was grand! The bar by the pool has happy hour and the staff there was the friendliest The room smell ....
everything about it, the food, the swimming pools,location. no
The room is clean, the staff has been friendly, they upgraded my room at zero cost :) the staff guided me on the places of interest, is a cosy stay @ phuket :) location wise is good too, not too far from jungceylon yet is not near to the bustling streets at bangla road :)
We stayed 10 days, if you want a clean and secure place go for it. Also the management will look after you day and night. So much better that big hotel outside patong, a real coffee and breakfast , a perfect room with plasma and comfortable.......i love the album and the staff thanks again No complaints I will come back I promise
Superior Room is actually two single matresses on a raised floor / basic room - this was a little misleading from the booking details.....
really clean friendly and safe hotel, excellent staff, booked one night but went back after dive trip and stayed 4 more the pool at the top is little more than a plunge pool, some of the design items like the goldfish in a tiny tv is just cruel
Good design very nice boutique hotel.Breakfast was nice. Very close Patong beach and bars. ( we did not like Patong area but if you like you can stay) Patong area was really bad. Lots of bars, noisy, etc...
The staff was extremely friendly, rooms were very nice, very clean, they have a lot of care with all details. We had a very pleasant stay at The Album Hotel. Location was also very good.
Best confort relation ship with price and excelent service no
great location, with easy access to nightlife and beach
all staff are very attentive and tried to support at any requests
that it was small and personal.Staff are great Hard Bed, tiny pool. (spa size) and no restaraunt
La ubicacion y el entorno. tranquilidad dentro de Pattong. El personal trata a los clientes como ladrones: les hacen sentir incomodos o estupidos.
que no tuviera ruidos cerca, el restaurante y piscina, nos hicieron un upgrade porque inicialmente quisimos contratar 3 noches en bungalow y no habia y cogimos 2 en habitacion superior y 1 en bungalow pero nos dieron el bungalow para las 3 noches. la recepción y el lobby son muy pequeños y no muy agradables, te espera una escalinata a la subida, en el lobby un sofá sucio y roto, y luego las escaleras para llegar al bungalow, que en las fotos parece más nuevo de lo que realmente está, necesita reforma el baño, los enchufes, etc. parecen bungalows de un camping mas que un resort de lujo, había hoteles más lujosos por la zona, y esta un poco alejado de la playa, tienes bus para ir pero solo a 3 horas para volver. Relación calidad precio mucho mejor en Bangkok y Chiang mai que por esta zona de playa. Patong es como el Benidorm en España, no recomendable para parejas o personas que busquen tranquilidad y naturaleza o conocer la esencia de Thailandia, muy turistico y caro.
buen trato del personal cancelé y me cobraron una noche como penalización
Genial, el Hotel esta muy bien, cerca de la playa de Patpong pero sin el ruido y el jaleo de la zona ya que esta a 5 minutos andando de donde empieza todo el lío. La habitación con acceso directo a la piscina excepcional. Las habitaciones enormes, el cuarto de baño enorme y con todos los servicios. El hotel está nuevo. El personal del Hotel encantador, el desayuno muy bueno. Solo tengo palabras buenas para este hotel que nos hizo pasar una estancia muy agradable. Seguro que repito. No
The rooms were large and lovely. Well located on the corner of the Patong circuit, within easy walking distance of the beach, the shopping and the nightlife. We just loved the feel of the place Pool was tiny, we were not allowed to check out an hour later even though the hotel was not even half-occupied.
staff is very friendly and nice. good service too. internet service quite expensive. the room many mosquito.
Handy location near enough to beach (500m), shops and bars while still far enough away for some peace and quiet too The kitchen was closed and the neighbouring substitute was a bit dodgy looking
Good location can walk to th beach easily and its close to everything in Patong Beach, OTOP night bazaar, & not far from nightlife street. Also, the staff were friendly and deluxe room s really nice.
Quiet, no hassle, good pool area, o.k. for families. Drinks around the pool area a little expensive.
relaxed atmosphere in the pool, bar and massage area. Friendly staff. The hotel was very well located for the nightlife and beach
The service was brilliant during our whole visit, not to mention all the smiles! There was no electronic safety deposit box in the room, valuables were kept at reception.
Location, staff attitude, swimming pool, deluxe room. Breakfast
Small hotel with lovely coconut tropical atmosphere, lovely friendly staff, with a quite medium sized pool to relax in. Small enough to make it homely.Rooms are good sized with easy access to pool area. Close to Patong beach and shops.
i liked that although the hotel is near the road and cars are moving there all the time i didnt hear a sound from my room its very quiet didnt like the breakfast
Lo mejor del hotel es su ubicación, esta junto a la zona de marcha de Patong. Tiene una piscina muy grande y además el hotel esta en primera línea de playa. Las habitaciones estan renovadas. Tanto en recepción como el servicio de limpieza de habitaciones ha sido pesimo. En recepción son lentos y desorganizados, nos insistieron para que contrataramos el desayuno y ante nuestra negativa nos intentaron vender con demasiada insistencia una cena con espectaculo que tampoco aceptamos. La limpieza de las habitaciones es nefasta, cuando llegamos habia pelos en el baño y manchas en el suelo junto a la cama que aún seguian cuando nos fuimos.
Estuvimos en el ala Busakorn y nos ha gustado todo, al menos ésta parte del hotes era fantástica, desde el confort de la habitacion hasta la variedad de sus restaurantes o las grandes piscinas. Totalmente recomendable. Volveremos. Nada, todo perfecto.
Buena situacion junto a zona comercial y frente a la playa. La habitacion confortable y moderna. Buen desayuno. Al llegar intentaron vendernos una habitacion superior y fueron un poco insistentes, pero el resto del personal de recepcion fueron muy amables.
las habitaciones que llaman "superior" son ls adecuadas". Las "standar" parecen la parte antigua del hotel y son muy básicas. La ubicación es muy céntrica pero tranquila. Mucha seguridad y bien organizado a pesar de la masificación de las fechas. Se trata de un hotel grande para público amante del turismo de playa: hay que pelear con los demás clientes constantemente. El presonal se esfuerza al máximo para coordinar con amabilidad.
Muy buena ubicacion. Tiene una gran entrada que no se corresponde con las habitaciones mas economicas, son muy basicas pero excelente la limpieza de las mismas. Excelente desayuno. Pesima la cantidad y temperatura de la ducha
no tiene ascensor para el ala principal de las habitaciones
From the time we arrived at the desk, we were treated like royalty by the staff. The welcome lai and drink set the mood for an experience not to be forgotten. The staff arranged transport and bookings for outings,breakfast was superb, room service was good and the pool is always being cleaned. Taxi's or 'limousines' are available quickly to ferry you to the major attractions on offer. A good idea is to book a limousine for the day (cost about $*) and the driver will take you any where you want. The 'Fanta Sea' show should not be missed. A great experience.
I would not recommened this hotel to anybody. The service was horrible and when we addressed our problems to the manager he was unapologetic and did not seem to to care. The service in the bar was ridiculous, had to wait for than 30 minutes for a drink. The rooms were not in that great a shape although we were told some were under renovation.
Loved the staff, bathroom/shower, good proximity to the beach and comfy room. It's tucked away a bit, behind some other hotels so it's a little harder to find.
Staff were friendly. Bed was comfortable. There is NO Airport shuttle. We filtered hotel search results based on airport shuttles since we were arriving after midnight; no such amenity is offered and it was about $30 for a taxi. We could have paid less and been closer to Patong which is where we spent most of our time, taxi-ing back and forth. The home image of the pool next to the beach is also misleading. This hotel is about a 10 minute walk from the beach. Other comparably priced hotels on Phuket island have their own beaches, so be careful when you book. This hotel is not centrally located for nightlife or shopping or restaurants. It's about an $8-10 taxi to Patong. Had the listing not been so misleading we would have stayed elsewhere. Otherwise it was clean and comfortable, just know that there is some dishonesty in the posting and ask questions before you book. We felt duped.
Muy limpio, bien situado en la playa más familiar de Phuket Karon, unos pocos minutos a pie de la playa y de la calle principal. 3 bonitas piscinas, buen desayuno y vista al mar. Humo (soy fumador). El hotel está construido sobre una colina, así que el camino a la habitación era un poco confuso, pero la vista valía la pena subir las escaleras
Stayed in a deluxe room with pool access, just a step outside and we were at the pool, so relaxing. Great breakfast buffet. Staff were very firiendly, couldn't do enough for you. Had wonderful time at Seaview. Nothing we didn't like
it's close to the beach/breakfast was good,nice rooms , nice swiming pool very large, i realy liked to stay their.
Excellent value for money, services, food, staff and location
The hotel and room were elegantly designed and better than I expected for the price. I had a nice sea view room and it was just a two minute walk from the street to my room, unlike the lengthy walks in larger hotels. Wifi cost US$10 a day extra but worked seamlessly. Breakfast buffet was excellent and also better than expected for a 3-4 star hotel. On checking in the receptionist demanded that I pay for my entire stay upfront before I could even see the room. I still refused but compromised by paying the first night upfront. The next day I found that the receptionist had charmingly cancelled the rest of my reservation but fortunately the hotel was not full and I was able to reinstate it. The hotel charges 2,000 baht for visitors, even to come up to the room for a few minutes, almost the full room rate. The fridge in my room was only tepid, so I wasn't tempted to buy anything from it - bad luck for the hotel if they were too lazy to fix it.
the breakfast was more than the 5 star hotels. the ceiling always with covered by water and the smell in the room was not good
Location. As have organized a breakfast (under my request) in birthday of my wife. Room is moist with old furniture, moist bed. A long time it is being needed of repair. It was Deluxe room.
We spent a great days in this hotel. It is may be the best in Patong Beach, since it has a great location, near walking of Bangla Road (the street of bar and discos) and close to restaurants, shops, etc., but just at the end of the maritime street, so you can relax without nosies. The hotel is very nice and clean, every day you can see many people cleaning everything, and the breakfast is so good. But for us, the best was the nice people that work in it, specially Mr. Prasarn, the Food&Beverage Manager, who always tries to help you and feel comfortable. It was our Honey Moon and he prepared a fantastic menu for us in a romantic night. Thank you very much also to Max, one of Mr. Prasarn's team members, for his exceptional service and work during our stay.
I liked position, opposite beach, outskirts of town.Great buffet breakfast & evening buffet.Good value for money,clean & good facilities.
Accessibility to Patong area requested for a seaview room, but ended up in a room with a view of the boathouse and contaminated water. I had made specific requests again to the hotel staff and only was shifted to another room on the last day of my stay. Wasted my time in this hotel.
the pool view looked cool and its near by the beach and other attractions which was good for walking there was a weird smell in the hotel i duno what was it for maybe for the bugs or masquetos
The location is perfect, close to Patong but still in a very quiet area, close to nature. Ants and and other bugs in the room :-)
We liked the friendly staff with the exception of delays at checkout, fantastic breakfast buffet and great deals at the spa and lunch restaurant. noisy aircon
The quietness and privacy of the villa and good service. Earlier during the booking, i have requested for the double bed (Queen size or king size) and had typed them under my remark. However, i was not informed by the hotel staff that there is no more vacant double bed during my period of booking. I ended up having a twin bed for my my honeymoon
The Villas are perched on the side of a mountain overlooking Karon Beach and the Andaman Sea. The views are beautiful and make for a peaceful, romantic setting, ideal for our honeymoon. The staff are friendly, welcoming and smart. They also went out of their way to make our stay special by making our villa particularly romantic on our arrival. The hotel is only a short taxi ride or a 10 min walk from Karon Beach which is clean and has many restaurants and shops nearby, catering for most tastes. Going north from the hotel and a little further away is Patong which is bigger and a lot more bustling than Karon. We mostly went into Karon for more relaxed evenings out but if you want more nightlife or big shops, Patong is only 10mins away by taxi The buffet breakfast was adequate but did not quite meet the same high standard as other features of the hotel. However, the view from the restaurant still made it a pleasant experience in the mornings.
Amazing surroundings, very nice staff (not very good english though). Easy to reach the beach, but via the 'jungle' so it is quite advneturous. Very well maintained, very good view from the rooms/villas.
Love the room,the spa was amazing.5 minutes away from karon beach by walking.superb. need to upgrade some of the stuff in the room(the mosquito net,the blind,etc etc)
The hotel have good view to the Andaman sea,not far from both Patong and Karon beach.It's a quiet and peacefull and most of the villas look over the sea. The aircondition was too noisy and cools off very slowly.The villa is actualy a luxury wodden,badly isolated bungalow that gets hot,even if the aircon is working.The TV is very small and far from bed.There is a lack of menus variety,the breakfast is poor.The staff is nice but needs skills improvment and better management.Need to learn more english.And last but not least they late with orders or simply forget it at all.
It was very relaxing and the three pools were great. It was peaceful and quiet just a short tuk tuk away from all the action. I feel there should of been a little bit more entertainment of an evening. I didn't think the band/music entertainment was very good at all.
Merlin Beach was better than what we seen on the Internet sites and photo;s. The hotel is very well maintain and we didn't want to leave. The pools and beach made you just wanted to stay at the hotel and not have to leave for anything. Everything was available...Spa/Games/Internet/Bars/Tours....Very Well Done.. We will be going back next year... Only one thing and is was very minor... The games room had pool tables but you had to pay for a que???
We enjoyed every minute of our stay. Beatifull resort ,has everything you need to relax first class, away from busy Pattong Beach, middle of nowhere, yet only about 7 minutes by bus to Patong Beach shops and markets. We will definitelly be back again.I would recomend Merlin Beach Resort for families with childern,newlyweds, couples, singles, there is plenty of room for everybody.Great Phuket destination. Breakfasts were excelent and restaurant prices for Lunch and Dinner very reasonable. No
Outstanding customer service and attitude by all staff. Some even went above the call of duty to get something for me from another town as I had run out of time to do it myself. None. They were exeptional
Great choice of in house resaurants. VG staff at front desk, tour booking and dining room staff. Would recommend and stay again.,
all staff friendly, very beautiful & relaxing atmosphere. All food at resort reasonably price & delicious. Absolutely couldn't fault anything. Absolutely couldn't fault anything.
Swimming pools are great No morning paper, no Wi Fi in rooms, To far out of town.
Relaxing, good staff, decent food (good breakfast), good transport services to Patong, good Thailand hoiday resort for a "non-traditional" resort A little too expensive. Considering the amount of Australians at the resort, and the price, it was like staying at an Australian resort. The reason people go to Thailand for a resort holiday is because it is supposed to be cheaper.
relacking by the pool. great swim up bar. The hotel is situated far enough away from busy Patong, but close enough if you want to go in.