My girlfriend and I were extremely comfortable from start to finish. Impeccably friendly staff and delicious food and drinks included in the purchase. BEWARE: the Romantic Dinner, wine, and Spa options are deceptively not included in the "all inclusive" purchase, and prices aren't available until you express interest to the concierge. Awkward to find out when you're there.
Adults only and the staff was amazing! The staff was so kind went out of their way for you and always so sweet. They remember you after only meeting you once! It was mostly couples which isn't a bad thing but could be annoying for some. It's a long way from most excursions. It's not a 5 Star compared to American Standards but for sure a 4-4.5!
El personal era increíble!!! Mis trabajadores favoritos son Dana, Lamar, Richard, y Rochelle,. Para un todo incluido la comida era decente. Las habitaciones están muy limpias. También la representante de la excursión, Claudette, fue muy servicial y amable. Las camas eran un poco duras y abultadas
the stairs to the rooms in the back could use some number plate on the walls showning directions to them. Security could be more visible in the back areas or use outdoor camers to monitor. overall , excellent value for the price n great location for the beaches.
Doctors Cave beach was a walk away, and the Pork Pit. EVERYTHING. THE BEDS ARE HARD AS ROCKS, PILLOWS HARD AS ROCKS, TV BARELY WORKS, A/C WORKS BARELY, NOISEY AT NIGHT, NOT SAFE AT NIGHT, SECURITY LETS LOCALS HANG OUT IN HOTEL LOBBY SEEMINGLY TO USE FREE WI-FI, I WILL NEVER STAY HERE AGAIN. I HAD A TEN DAY TRIP SCHEDULED AND LEFT 5 DAYS EARLY BECAUSE I DID NOT FEEL COMFORTABLE OR SAFE HERE.
Staff was great!!! Nice view, breakfast was very good, wifi in the lobby was great. Hotel rooms could use updating, but were still in ok condition-just nothing fancy or new.
The staff is always welcoming and friendly. Something you expect when visiting other countries, but don't always get. Neighbors were extremely loud this trip, ironing board was broken, third trip without wifi. Nothing major and I didn't report it.
Loved the location, staff was amazing, ac blew cool. cleaning staff was super sweet!! Ac was dripping a lot of water. Staff did offer to move us rooms. But we were all settled in. Insect issue in bathroom. Dirty towel left behind door.
Location The room had splattered mosquito carcasses all over the walls no hot water no ironing board.... computer systems down check in was a nightmare also got eaten up by mosquitoes waiting to be checked in. Staff was marginally pleasant would not recommend staying here.
The staff was nice Rats run past your feet no phone in the room the blankets seemed dirty the room flooded when I showered the WiFi is really weak
The hotel grounds, new rooms Staff not too knowledgable, wifi code kept changing daily. Extra hidden charges