Aloft is a great chain for affordable reasonably sized rooms. I like the bar downstairs and the facilities are great for a hotel in this price range. The only small issue with this location was the lack of information about the parking before we arrived, you have to use the public parking lot which is subject to event day increases!
My phone did not work.
Nice modern room. Great design and lay out. Nice view. First staff member that helped us was very rude and incredibly unhelpful. Fortunately he passed us off on another employee that was very nice and made up for the previous staff members awful service.
The modern room design really works. Both room and hotel overall were attractive and comfortable. The cleanser & shampoo dispensers could use a tray below them to catch drips & avoid slippery spots on shower floor.
Rachel...fantastic service Nope - booking.com maybe. Never got a email copy of my reservation. Thank goodness I've stayed at the property before, and there was no trouble.
Very clean and cool, not overly trendy but sharp, and the gal at the front desk went above and beyond the call of duty to help me track down my lost luggage from the airline.
We thought Aloft had a great location-- we had a great view of the new Minnesota Vikings stadium and there were plenty of bars and restaurants nearby. The setup of the room is very modern and there were plenty of amenities available to us. Very cool atmosphere! The bathroom facilities were not all that private-- our sliding door did not shut all the way, and the door also doubled as a full-body mirror, which made getting ready a bit awkward, to say the least. There was also an opaque window in the shower that opened up into the bedroom-- we found that to be a little bit odd.
Thin walls. You can hear everything from the other side of the hotel
The staff are young, hip and friendly. Plus they have giant Connect Four! They have a shuttle; we didn't use it, but it's a nice feature. Don't buy food from their little market (as cute and convenient as it is). There is a market down the street where you don't pay $3.00 for a soda.
Aloft Minneapolis is convenient to the light rail and bus lines. It is an easy walk to the business district. Close to the Guthrie Theater, Gold Medal Park, and the Mill City Museum. Check out Izzie's for ice cream. Hot breakfast sandwiches are available to order in the morning. There are no ice machines on the room floors. You have to go down to the lobby.
Location was great. Staff responded promptly to complaints. Extremely noisy guests - woken up each night and had to call security
Very modern. Great style and terrific service! Marin is a great restaurant!!
Great service all the way around. Bathroom was horrible, no counter space and the sink was leaking into the floor.
Shower was amazing and outdoor bar was beautiful. The mattress was incredibly soft, not firm. D'Amico food was fair - very surprised by that!
no refrigerator in the room
The location, the view, the decorations That the rooms dont have microwave and refrigerator. parking sould have been free for the price payed.
Enjoyed the pool and exercise area the most. Charges for a for a wireless internet connection, thought this was greedy.
It was a nice staying, everything was fine, i liked the staff at reception very much - they helped me many times and were always polite
Lokation no fridge in the room,poor swiming pool
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Comfortable bed and pillows; beautiful room and bathroom facilities. Separate space for those using a toilet was very nice. Staff was friendly, but not very helpful in suggesting how to find free parking. The staff was not helpful in telling me how to find free parking vs paying $41. per night at the Grand Hotel. I realize we were in the center of the city, but paying $41. per night to park with the hotel was expensive.
The staff was superb! The room was smaller than my home bathroom. The price was too high. Poor value! No whirlpool & pool area should be remodeled. No coffee machine in the room. The mattress sagged. The bathroom was tiny. The bar area was small, loud & uncomfortable.
everyone was friendly from check to check out. the hotel is spectacular
The hotel and staff for excellent. Very clean, modern and elegant. And item to note, is people should be told you will need to pay $40 per day to park. I would think parking would come with the hotel. Especially when we were not told this before hand. We were pretty disappointed with this.
Boutique style and decor Concerns cleaning staff stole IPhone
The room was ready when we got there It was a bit old. It did not have a restaurant that was open for breakfast
Courtesy and competence of desk staff, especially Carly. Comfortable bed Room design convenient Quiet room Chef does not know how to make oatmeal! Driver of hotel car recommended instead of a taxi did not know how to get to location to which I was going nor how to use GPS on phone and would not call hotel to get information. No drawer unit in room.
The staff was extremely nice and accommodating. Very apologetic for the mistakes that were made. The ambiance was on a par with other Kimpton Hotels where we have stayed. Lobby was very pleasant for people watching with a glass of wine We reserved a handicapped suite but it was given to someone else. There was another hdcp room available but it was not great. The room never got made up one day. Food in restaurant not good. and expensive. Location not great.
Friendly staff, quiet room with AC that was not too loud. Stairs at entrance made getting luggage to lobby a bit harder. Would have liked nightlight in commode. Free bottled water would have been nice.
El aparcamiento es incómodo.
Gran ubicación. Skyway y otros restaurantes y tiendas del centro muy prácticas. Limpias, luminosas y ventiladas. Ventanas gigantes. Camas estupendas. La ducha goteaba y la puerta del armario se cayó a pesar de haber sido reparado una vez. Nunca me dijeron el precio del aparcamiento. El año pasado era gratis. Este año, era de $22 por día. Me hubiera gustado saberlo. alto costo para usar Internet en la habitación.
Aunque casi noestuvimos en el cuarto nos gustaría mas facilidad para manejar la televisión No tiene un sitio especial para desayunos, el que tiene es mas un snack
exelente hotel con un servicio de primra, desde el botones hasta la recamarera.
Es muy acojedor
Serviciuo, calidad y precio
Muy buena relacion calidad-precio No
Habitaciones limpias y a poca distancia andando de restaurantes y otros atractivos en el centro de Minneapolis.
Transporte a Target Field Muy caro para este hotel. Tuve que pagar por el aparcamiento.
The room was clean, modern and pleasant. The amenities current and thoughtful. There seemed to be a lot of noise that traveled into our room from the hall (loud laughter from a group roaming the halls at 3AM) and I could hear the unanswered alarm going off for an hour in the neighboring room. We were in room # 717.
Design, very comfy bed, wonderful bathroom, great room service No in-room movies (contrary to advertisement), Internet was down whole first night (also contrary to advertising), maids come into the room early despite the "do not disturb" sign...multiple times both days we stayed, front desk help was apathetic and snarky.
Location,staff,quiet Room starting to look worn. Bedside lamp needed new bulb. In room coffee maker full of scale deposits and would not heat properly. Maids cart parked in our hallway overnight in front of open service room door. Many carpet stains.
Modern. Great hip design Was all good
We went there for a bachelorette party - The front desk was able to get us in for early check in so we could decorate the room, and the customer service was OUTSTANDING. Hotel is beautiful - Will definitely book again
I liked it that even though I booked the reservation online and they had no record of my reservation when I checked in, they found a room for us and upgraded us for a minimal charge. They were very accommodating and apologetic.
A modern contemporary room. Comfortable, stylish and right downtown. We walked to events and resturaunts during our stay.
The new rooms were beautiful and big! Very European. I Liked the new design and layout. Bathroom was fun to try since it would be impractical in one's own house! Decor and colors were soothing! The chair in the new room was not very cozy and comfortable. Something softer would be great. Also, the towels are a long way in a cold room from the shower. It would be great if there could be one of those towel warming racks on a nearby wall. Maybe at the other end of the tub - it would be closer!
Staff was friendly and helpful. We had breakfast at the restaurant and it was excellent!
Nice rooms with modern fixtures. My favorite was the lighting in the bathroom Parking was TERRIBLE. I was not notified of parking arrangements for guests during check-in
The staff were helpful in upgrading our accommodations after we expressed disappointment with the room we booked. (See below) The hotel is misleading in what it advertises as a "junior suite" for which they charge $50 extra per night. It is not a suite. It is just a large room. And it's not even good extra space. Just an oversized entry way and an extra strip of space between the bed and TV. Also, when i booked, there was no mention that the room didn't have a window to the outdoors; just an atrium view. Definitely not worth paying for. But the staff was kind enough to get us a better room. Apparently they've heard this complaint before. My biggest complaint is with Kayak/Orbitz customer service. The first person I called was helpful, but got disconnected. The second argued with me and then refused to escalate me to his manager. Instead he tried to transfer me to the hotel, but nobody answered. I called back again and asked for a manager at Orbitz, but nobody answered there either. I wanted to reward Kayak with the booking since I used their service to find the hotel, but I will never book via Kayak again after that atrocious customer service.
Clean, nice facility, excellent staff interaction, good restaurant and adjoining Starbucks. Great location on U of M campus allowed easy walk across to West Bank.
We were told where to park with our fee. As we returned from our outing, there was a tow sticker on our car. How disheartening to travel 6 hours to visit family in the hospital and yet another 2 hour trip after that. What if our car had been towed? Would we have gotten to the hospital to see family or make it to work on time the next day?
The staff, from the second we walked in to the moment we left were helpful, welcoming and friendly. Very accommodating. They more than made up for the physical flaws and turned the stay from a begrudged expense to a pleasant experience. There was a mistake in our room (probably my fault) and the desk goddess quickly, cheerfully, and effortlessly changed us to a room that suited our needs. For the price we paid I was appalled at the condition of the carpeting; stained beyond belief, worn, frayed. Frankly it was shocking. I know, a dumb thing to be shocked at but it was that bad. The ice machines didn't work on several floors. Parking was ridiculous; we had to pay for it and still couldn't park in the hotel lot, necessitating extra hassle on our parts. It is my understanding that there were some events going on that night (weddings, I'm guessing) that filled up the hotel lot but it seems to me it would be more equitable for those attendees to park in the parking garage rather than sending the overnight guests to the parking garage across the street.
We liked the location. Lobby is wonderfully furnished. Food at the Beacons was mediocre at best. We ordered $11.00 glasses of wine for 4 adults and the waitress said they must be served in plastic before college game. We looked around and other people were being served with glass glasses. I requested to have ours repoured into glass and she refused. Even after the game when we once more came in, they served us with plastic and others with glass. We left after one round of 4. We will not be returning to the Beacon pre or post game in the future.
Room was dirty. The cosmetic comforter had a blood stain (or something that looked like blood). Bellhop answered the phone every 1/3 times. Shuttle ride to conference center was very stuffy, hot.
The shower is amazing! Comfortable beds. All of the staff was VERY friendly and helpful. Free shuttle. I was charged $256 per night for the same room that costed $120 in May of this year. Parking is $15 per night. I called days ahead asking for a certain view, didn't happen.
The location was ideal since we were in down for a football game and the stadium was only 2 blocks away. Rooms were spacious. I liked the in room coffee, The electric plug ins were hard to use. Half of them would not let you plug anything into them. I found the beds to be hard and the pillows way to soft.
Sophisticated Get beds The staff was super friendly The fee for parking
Excellent location! Good service. Fun and relaxed atmosphere.
The uniqueness of the hotel. Has it's own look - very different than the typical Marriott, Hyatt, etc. Nothing is included! You are charged for every little thing on top of the already over inflated price.
It was a great location for our needs - the staff were very helpful and friendly There were a number of simple mix-ups in billing - not getting the room we booked - having to move rooms a number of times, but staff worked hard to rectify.
Great rooms. Very comfortable and quiet hotel. Unfortunately I was charged $14 for logging on to the Internet for about 1 minute but other than that my stay was great.
Very centralized location, easy to access, reasonable parking. Staff was very helpful - extended my stay by one night after booking through third party, and they honored the online price for the additional night. Impressive.
Everything was fine until I got home found a bunch spam requesting how every goddamn thing about my trip was. Fucking *unsubscribe*
The room was really nice and so was the bathroom! The food was delicious at the hotel and the fitness center was nice! You could tell the supervisor was judging us by the way we were dressed. We were dressed in comfy clothes being we had to drive 4 hours. As soon as we came down after checking in dressing up nice, he looked at us different like he misjudged us. That was the only bad thing being it was rude.
it was very clean and quiet. The staff was very nice and accommodating. Nothing
I was told I couldn't check in therefore waisted $130 to sit at a library for 5hrs and never got a chance to see a room
Loved the location, the staff were very friendly and helpful. Lots of towels provided and the complimentary water was a nice little bonus. Bed was very comfortable. The shower did not seem clean, there were mildew stains and lots of hair. There was some minor damage to the walls. Not as "luxurious" as I had expected.
The location was great The room was very small, we were told we would get a roll away that never came, so one of us had to sleep on the floor ! When we complained they said they couldn't discount the room as an apology due to the fact we booked through a booking service. Huge disappointment to an otherwise great trip to Minneapolis !
The bed was super comfy, and the staff were really nice and helpful. It is a beautiful hotel with a lot of character in it's design and it feels really safe and quiet overall. I enjoyed my stay. There was an earring in our shower which made me question whether or not they had cleaned it.
The room was very clean. The valet parking employee was extremely sassy and rude towards us!
Comfortable bed and restraunt was good. Had to pay for internet. Parked across the street in a parking structure recommended by hotel and couldn't get to my car in the morning. Some of the staff kind of rude.
Beautiful lobby and rooms. Internet per night was not included, nightly valet fee's, complimentary breakfast was not complimentary. Restaurant/bar closed early on the weekends.
Es muy moderno y limpio. Las camas eran muy cómodas. Gran ubicación para poder caminar a lugares del centro. El aparcamiento era caro, sobre todo para una estancia de día.
Limpio, tranquilo y cómodo hotel. Caro aparcar, si vas en coche.
Clean, nice location only three blocks from the light rail. Good bar on site. Everyone there was awesome! Nothing
Not much Was never told once through the entire billing and check in process that there would be extremely loud construction directly above our room on the roof from 8am-noon. Employees at check in could not care less about our terrible experience. I am 26 and I have never written a review. Hope this hotel goes out of business.
I was having day surgery and this hotel was close to the hospital and the price was great. Also they have shuttle service to and from the hospital.
$10 for an extra bed added to a Double Room is a great set up for our daughter and us, before her UOM freshman Move-In Day.
The convenience of the shuttle service, staff was friendly and helpful!
Comfortable room, clean, breakfast was nothing special but ok. Helpful staff. Bad internet connection
Location was great. Great price for location with free shuttle, free wifi, free parking. Nice to have a refrigerator in the room. The front desk staff were very very nice and helpful. The rooms were quite uncomfortable. The tubs didn't drain properly which was quite gross thinking of how many people have stood in that shower with 2 inches of standing water. The beds and pillows were very uncomfortable, woke up each morning with terrible back and neck pain, so did my peer. We also were almost late for our conference as we were told the shuttle was stuck in traffic, however when the shuttle arrived 15 minutes late, there was frost all over the windows and it was freezing - obviously the shuttle was not stuck in traffic, an employee was late, which resulted in 10 others being late. Also it would have been nice to have a do not disturb sign to place on the door so staff would not to come in and clean when it is unnecessary.
Great hotel Poor breakfasts
Reasonable condition at reasonable price Building is a bit old, but I cannot complain at this price.
The hotel was one of the cheapest in the area, and located right next to Minnesota's campus, but there wasn't anything else to write home about.... House keeping forgot to replace towels, didn't restock coffee,and the sheets and towels would have stains and holes. They removed the garbage and forgot to replace the bag afterwards. The breakfast was subpar and the eggs were quite questionable and slimy. One morning they were out of most things in the breakfast room other than toast and yogurt. I was told it would be 10-15 minutes before they could restock everything (eggs, biscuits and gravy, sausage, etc....). This doesn't work very well when you are a business traveler and have to eat and then get to work....
The location was great. Right by the University, and therefore close to bike paths, which was important to us. We also appreciated having a luggage cart to help us get our stuff from the car to the room, and back again. Our biggest complaint was to be told "free wifi" only to find out that yes, there was wifi, but it was worthless - unless you were trying early afternoon when most people were out. We had planned on using the wifi network at Day's Inn, to decide what we wanted to do each day, but ended up going to a coffee shop, because we couldn't even check our email at Day's Inn. Anther complaint : Toilets needed plunging (we saw employees with plungers in the halls several times, and the final morning ours needed it, too)
Friendly staff and we were good taking care of. The hotels shuttle bus made it easy going around, to the city-center and restaurants.
No non-sense hotel - value for money.
Staffs are very friendly, hotel rooms are very comfortable, pricing is very good.
The room was a great space. Everything was excellent and the staff was super friendly and helpful. No hot tub.
Fantastic service, great staff, beautiful lobby. Very comfortable bed. Rooms were quiet and restful. Some of the furniture was a little beat-up, though not very bad. Room was a little dark; would have appreciated one more lamp.
-Club floor ($30 extra per night provides continental breakfast and dinner hors d'oeuvres) -Comfortable beds -Nice view -Affordable parking with in/out priviliges -More food options during continental breakfast
Hotel has an amazing gym with great equipment and a full size indoor basketball course. The room service and valet was excellent, and food was good. Stayed here while Meta-Con was being hosted by the hotel and it was extremely crowded, kids seemed to be having fun but most were obnoxious, rude, and out of line. I wouldn't stay here if the hotel was hosting this event again.
Queen beds were nice and the bathroom was big. Market in the lobby had a good variety of snacks/fruit (a bit pricey). My room didn't have a fridge, but they got one to me in less than 1/2 hour. Very nice staff! Parking right there and not too expensive ($17/day) Room took a bit to cool off, but was nice once it did. At check in I was told that since I booked through a third party (Kayak), they put a $200 hold on my credit card that I would get back. I don't travel much, so I didn't understand this. The room was already nonrefundable.
Room. Location. Accessibility. Atmosphere down town Minneapolis. No fan in bathroom. Parking ramp is challenging to navigate.
Had a great stay. Room was neat and clean. Parking - not to the fault of the hotel. The city owns the parking lot. It was still cheaper and secure than parking on the street.
El personal fue muy limpio en general Baño huele mal hasta desde el garaje
Buena ubicación, personal amable, limpio, habitación tranquila. Demasiado caro para el tamaño de la habitación, que estaba muy bien porque no estuvimos mucho en ella, pero realmente era muy pequeña. Gran vista, cómoda zona de bar/salón y un gran lugar para ir caminando al centro. Garth Brooks