After placing us in a room that clearly had been smoked in before, the staff was quick to give us a new room free of smoke smell.
Hot breakfast bar was great. Rooms were very clean. Staff was friendly. No option to select "smoking or non smoking" room when reservation made. Only room available when we checked in was a smoking room. Although room was clean, it still smelled of smoke. It wasn't terrible, but being a non smoker, it was enough to notice.
Clean, good location, comfortable beds. Didn't have a refrigerator in the room.
location, convenience, clean, friendly
Close to downtown and the 240 loop, so getting around town was easy. Just there for one night, needed a place to sleep. The room was fine but the lobby and hallways smelled like pesticide, they must have just sprayed
recently remodeled rooms, linens Good breakfast selection Room seemed quite small. Tiled floor immediately inside room was sticky to touch when we arrived.
La ubicación es fantástica, cerca de un centro comercial. La basura debajo de la cama a la llegada. Soy un bebedor de café ojalá fuera mejor.
Las cookies a la llegada La piscina olia mal y el cuarto de baño no estaba muy limpio a nuestra llegada
This hotel was a very pleasant surprise. We had a suite and the extra room was very nice. Bed was comfortable and nice linens. It was very clean and the staff was helpful. No
This guest did not leave comments about this hotel.
very clean rooms, nice lounge & restraunt, excellent service,quiet location
The cleanliness, appearance and professionalism of the staff. The location was perfect, my daughter had a interview with University of Memphis which was a few blocks away. Nothing.
Nice hotel. Location a bit out of the way and the restaurant was closed at 7:30pm. Had to eat in the grill, which wasn't great food but the person working there was very friendly. The next morning the restaurant opened at 6:30AM, I would've preferred 6, given my schedule. I had a dry biscuit and eggs--was offered more but was in a hurry--and again the staff was extremely friendly.
Everything, absolutely everything, exceeded expectations, especially the staff!
I could not find one negative during my stay. The staff, room, restaurant and lounge were wonderful. I would and have highly recommened this hotel to friends. 5-star for sure
I found this hotel while in Memphis on Business... Everything from the staff to the room was phenominal. I would highly reccommend this hotel to anyone!
We had a suite with two double beds that were fairly comfortable . We were there Thursday evening through Sunday morning and had no housekeeping on Saturday despite being out of our room from 10:30 AM on. Almost ran ouit of toilet paper before we left!