El personal absolutamente servicial y atento. Todo lo que necesitamos y solicitamos estuvo por encima de lo esperado. Aparcamiento: $12/noche. Si estuviésemos en Boston o NY, lo entiendo; pero es Manchester, NH. Necesitan hallar una manera de evitar este cargo.
Comodidad Colchones mal. Caro.
I like having the indoor pool The only thing was there was a women in there with about 7 children playing volley ball, so we really couldn't use the pool , even late at night, they have some kind of a deal with non guests to come and use the pool it said on the wall
Convenient location easy to find staff was very friendly I was leaving my car there and was not informed that there would be an additional charge for this I paid kayak and thought I was all set so the unexpected cost of 78 dollars upset me
I liked that they had a real continental breakfast - complete with waffle makers and a staff member - available from 6 AM. Wi-fi is also great to have. They offered a computer/printer for which to print boarding passes, but it was out of toner, and apparently had been for days (the staff seemed somewhat resigned to this). Also, Booking.com booked me two rooms when I only needed one, and the front desk, while assuring me the hotel wouldn't charge me twice, didn't give me much confidence that I'd get my money back - again, "it's out of my hands" seemed to be the attitude.
The pool is nice.
The beds were awesome. Very clean and comfortable Management needs to have backup plans for staff shortages. Checkin was a nightmare, keys didn't work several attempts. No one to answer phones during evening or at night. Santiago, the van driver, was alone trying to get everything done with no help at all. He deserved commendation, but the experience was a nightmare. Hopefully this was a one-time experience. Management needs a backup plan.
Very friendly atmosphere, especially the front desk, the maids and the breakfast bar attendant. The rate was reasonable and the location was perfect for my leisure activities. The room was clean and the beds were comfortable.
Friendly check in staff Having someone knock on the door at 11 am and then 2 min later call the room basically saying get out. (We were packing up the bag)
Location * Cleanliness was a 1/10, hair everywhere in bathroom upon arrival. * Had to cary dinner up from bar to room on a tray, in which someone bumped into me on elevator and everything was ruined. It was never asked to be brought up via room service.
Hotel was clean and modern. Good location from verizon arena. House keeping kept beating on door in the morning, we were trying to catch up on sleep and planning on a late checkout.
The room was extremely comfortable. I arrived very late and wished checking out would have been later to catch up on some sleep.
It was close to the highway, so it was easy to find but then you hear the highway traffic. At least I did since my room was on the highway side. It was clean but not the nicest place to stay but for the price, I guess one cant complain. I did not have my kids so for a place to crash, it was fine.
The staff were extremely hard working and seemed to try hard to please the guests The neighborhood was scary for a family with children. Took 20 min to check in computers were slow.
kayak refunded me when I told them I was too frightened to stay here. 3 police reports filed on this hotel just within previous week. Dangerous. Group of thugs in parking lot. Homeless people trying to check in rather than use shelter. Read the articles online about the occurrences in this hotel. Asked Kayak to remove this listing from this site. We had to pay to stay elsewhere that night to feel safe. Worst hotel experience of my life. Did not touch anything in the room. Checkin person told us drug addict broke lobby toilet.
This hotel was in a undesirable location. My family felt totally unsafe walking into the lobby which itself had an odor that suggested uncleanliness. There were large stains on the rug ( I don't even want to know what they were from). My children and I didn't not feel safe there. If it hadn't been for the fact this was a family emergency and being informed I would be penalized 70.00 for canceling the room, I would have not stayed there at all.
Good location Room was cold. Took 48 hours to get warm with heater on max.
Close to the highway. Friendly staff. Well lit parking lot. Great water pressure in the shower. Converted factory building that was not easily identified as a hotel since the entrance did not face the street. Continental breakfast consisted of only cereal and bread, no fruit, yogurt, or protein. With the exception of the flat screen TVs the room hadn't been updated since the 1970s.
We liked the price most! I didn't like the noise!
Liked the later check out time of noon. Room smelled musty.Bathroom smelled and was a bit moldy.
The walls are very very thin and even after I switched rooms, I was still awoken from people just chatting in the next room. I wouldn't come here to get a good nights sleep.
It was very nice and clean and had a nice pool work out area.
When we checked in the staff had everything prepared for us, I just had to show id and sign a paper. The front desk staff were extremely pleasant and helpful. Our room was perfect. It had a medium sized refridgerator and a microwave, and a large flat screen tv. The beds were very comfortable! We will definitely return!! i had mixed feelings about the breakfast. I was pleased with the selection but even before 7am the potatoes and pancakes were cold. However, there is a waffle making station and lots of pastries and different cereals.
Good value. Nice free breakfast Outdated hotel.
Courtesy and helpfulness of the staff; clean room; nice breakfast; convenience to airport. Passing by smoking rooms on the way to elevator. Perhaps they should be placed at the end of the hallway.
It was a nice stay at a very good price. A little disappointing that the restaurant was way across the parking lots - at least a 5 minute walk or a drive in the rain.
Friendly staff. Room clean and inviting. Continental breakfast very nice.
I found the staff excellent, and interested in providing a friendly atmosphere.
The breakfast was great every morning! Pool was fun, along with workout room and arcade/game room. Service was excellent. My room was next door to the breakfast area, and sound was never a problem. Free cookies and coffee all day/night, too! Pets were allowed as well, and it didn't seem like there were breed restrictions. I would recommend this hotel to anyone!
very clean, great staff and breakfast. nothing
The interior/decor was spot on. The rooms were a great size and despite being near the regional airport, it didn't distract at all. Wonderful and helpful staff. Enjoyed our stay greatly and will return again if ever in the area.
My room was clean, warm, the employees were very nice and us of a few places to check out.
It was walking distance from where needed to be. Fairly loud on the first floor, not very good breakfast options. Wifi somewhat slow.
Clean room Families Everywhere Was not able to sleep due to noise
Staff was very friendly and accommodating. Rooms were clean and comfortable, would stay there again. NotHong I can think of
Waffles & hard boiled eggs and more for breakfast, coffee 24hrs, close to restaurants and shopping, full kitchen & appliances, friendly staff Allow pets not disclosed on Booking.com, feather pillows on bed (allergic to them), hard mattress, both mirrors located inside bathroom, hanging light not over table and husband bumped his head on it a few times until we placed a chair backwards in front of it.
The pool is fantastic: really warm and clean. The staff was great, accommated us having a crib in the room and called ot make sure we had everything we needed. Really friendly too. The cleaning staff that cleaned our room did not do a good job. Perhaps they were rushed but they didn't replenish paper cups or coffee or toilet paper.
All worked smoothly, no "hitches"