Staff were friendly and helpful. Seaview rooms were very comfortable, clean and spacious. Breakfast included a wide variety from asian to western. Great location in central Kuah, great for duty free shopping.
Good location & friendly staffs. Mocket worn out,bad pillows and poor breakfast.
friendly staff, good breakfasts, good sized rooms, massive walk-in shower and bathroom fascilities, beautiful view. slight mix up with check in, the puzzled faces on the reception desk staff was worrying but was sorted within fifteen minutes... make sure the all important booking.com print out is with u at all times as that is what resolved the issue!
Room was very comfortable, luxurious and clean; friendly hotel staff; we enjoyed the KTV lounge bar with live band; excellent view of the sea. There is no beach nearby; we had to go to Cenang beach (24 RM for each taxi ride); breakfast is too Oriental.
Beautiful seaview room. I have to wait for 2 hours as the requested big bed was not ready. Room not cleaned thoroughly. Empty beer can was found in mini bar. Cups not that clean.
Rooms. Bayside view. Downtown location. Average dining. No concierge at a tourist destination.
the location we booked an executive room with supposed use of the exec lounge which wasnt open during our whole stayinformed there were onlt 2 exec rooms booked so did not bother to open lounge
It is a big (I think the biggest) hotel in Kuah and offers snorkeling trips etc. to a close island.
privacy - did not disturb by staff eg: house keeping no daily newspaper for guest
Ok hotel, clean and fair sized rooms. Would not class as 4 star though, maybe an average 3 star. Staff were polite but not friendly and facilities quite average for a 4 star hotel.
Spacious in the room Breakfast need improvement.
We stayed for 2 nights in the hotel and enjoyed our stay. The room was clean and had good facilities (LCD TV, Coffee Maker, Locker, etc.) which was worth the money we paid. The buffet breakfast was very good too. The hotel staff were very friendly and accommodating. Although the hotel is located in the town center, it is a little bit far away from the nearby beaches (maybe 10-20 minute by drive). The bed sheets seemed to have not been changed during our 2 day stay. Moreover, there was no wireless internet connection inside rooms as it was supposed to be, though in the lobby, you could access and use wireless internet for free using your laptops.
New hotel, very easy to find, located close to kuah jetty and all the duty free shops.
Relacion calidad-precio, el hotel es relativamente nuevo y las instalaciones estan bien por ahora. Estuvimos dos noches, la primera nos tuvieron que cambiar de habitacion porque habia hormigas diminutas recorriendo la pared, creo que en parte debido a la humedad en general que tiene el hotel. La nueva habitacion tambien tenia el mismo problema aunque era casi inapreciable asi que aceptamos. La segunda noche fue la peor, nohabia hormigas pero de repente aparecio una cucaracha de unos 5cm, no exagero!! Asique engenerall hotel bien, pero tened en cuenta estos detalles que creo deben ser habituales por la humedad de la zona..Ah no hay ascensor y hay que subir unpiso con las maletas a cuesta.
Hotel situado en la ciudad de Kuah en un sitio muy tranquilo y cerca de muchas tiendas libres de impuestos, restaurantes y otros servicios. Si quieres playa no es recomendable pero si tienes coche de alquiler y quieres recorrer la isla y volver solo a dormir es muy recomendable. La habitación es algo pequeña pero suficiente, limpia y todo parece muy nuevo. Personal agradable y dispuesto a ayudar. Inmejorable relación calidad-precio. No hay servicio de comidas ni nevera para traer algo de fuera pero es muy barato comer en los alrededores y se compensa.