We stayed here for 3 nights in April and found the staff to be helpful and kind. The facilities were impeccable and brand new. The children enjoyed the pool the most. The view was spectacular and the food was great too. The exercise room had brand new and well maintained equipment. The game room had air hockey, ping pong, chess & cards table. We were not too far from Veegaland and the shopping districts. Unfortunately, we didn't get a chance for a boat ride. The internet was readily available and at no extra charge-- unlike other hotels we visited (ie. The Leela Kovalam). Overall, this was a great place for a family resort.