Rooms and food were amazing. Beautifully kept facility. Great views and nice beaches.
The staff is very friendly and accommodating. Rena and Luis were great staff that made our stay extra pleasant. My husband and I are expecting our first child and they surprised us with sparking cider cookies and a baby picture frame. Rena especially went out of her way to make our stay and enjoyable one. We decide to stay four nights instead if two and they discounted our rate. I didn't want to leave.
Staff was exceptionally friendly and responsive; location was a quick walk to anywhere; rooms were quiet and comfortable. There's a nice Cuban food stand across the street for a quick breakfast. The poolside staff made sure we had what we needed at all times and the lunches they deliver to poolside from the cafe' were great. Couples' massage was very relaxing. Can't wait to return!
The location is good. Close to the downtown. Our room. It was next to the service area. They parked their cleaning dolly's in front of our window and had loud conversations from early morning. We couldn't look out the window as the maids were right in front. So much for ocean view. The door stuck to the point my wife couldn't open it. The AC unit was very noisy. Like on old ice machine. We experienced this when we returned from dinner and a night out so it was late evening, we didn't mention until check out. We we mentioned the morning of check out they were indifferent. Said we should have called maintenance in the middle of the night,
Absolutely loved this hotel . would most definitely go back .
Beautiful, great staff. I stayed last year with a friend and we had a great time. This year I had found out it had bought buy a corporation. What this proved to show to me is, no more smoking anywhere on the premises, jacked up prices, and no floaty's. In the pool. No robes or conditioner in the bathroom. Although small things, it really changed the experience when I had previously been so impressed. Will be looking for a new getaway next visit to key west.
Ocean view with balcony sitting area. Pool with bar and food available. Quiet but an easy walk to all the fun of Duval street.
Partial ocean-view room had a great balcony with a beautiful view. Room was clean and very comfortable. We enjoyed the hammocks at the Sand Bar and watching the sunset from the pier. Great location on the water, but close enough to Duval Street to enjoy all the restaurants and clubs with ease. The hotel restaurant was also exceptional. Would definitely recommend!
Nice and clean facilities, friendly staff, and location was outstanding. Love the hammocks for taking a nap in the afternoon. For the price you pay, the rooms are a little on the small side. After an evening on Duval Street, went back for a nightcap with my son. The rum runner I ordered tasted a little funny, but my son and I agreed it was ok. After drinking it, was advised by bartender he made it with all 151 rum because he was out of Bacardi at the time, "hope that was ok." Not what I needed for a nightcap. Another bartender on site, Arjay, was outstanding and personable.
Las habitaciones muy bien decoradas y confortables. La atención del personal y la ubicación.
Todo, La ubicación, la limpieza su decoración y el trato del personal. Una maravilla. Volvería al mismo hotel. Nada, todo correcto.
La habitación era muy acogedora. Buen servicio, respondieron amablemente a nuestras preguntas. Teniamos el check out a las 11, intentamos que fuera a las 11.30, y no nos lo permitieron. Las paredes son finisimas, oyes todo. Fuimos en temporada baja y nos costo 108 euros la noche, lo que es caro para un bed and breakfast.En temporada alta es carisimo.
Amplitud de la habitacion. ubicacion No ofrece servicio de maletero. precio excesivo.
La suite es super espaciosa y con todo tipo de comodidades, tres cuartos de baño, superó con creces nuestras expectativas. Helados, refrescos y snacks gratuitos, una maravilla Me resultó un poco caro, pero es un sitio ideal para relajarse
El lugar es precioso El restaurante no es tan bueno ni la carne tan excelente los camareros no te informan bien de las especialidades pedi un filete mignon sin pimienta y me lo trajeron con toda la pimienta del mundo
Vista Personal deshonesto con mala actitud. El cuarto de baño del vestíbulo estaba asqueroso. Hotel mal gestionado que necesita una renovación.
Gran ubicación y personal amable
Acceso directo a la playa,atencion en la playa,vistas panoramicas,buena ambientacion exterior y ambiente de relax. falta de managment y mantenimiento.Problemas en los ascensores,y un poco desprolijo el techo del bar exterior,con ventiladores de techo y soportes oxidados.
el confort y la buena ubicacion Tiene poco personal que habla español, deberian mejorar en esto
Esta céntrico, la dueña es encantadora y muy romántico Algo de ruido en las habitaciones de al lado.
Su ubicación en medio de Duval Street cerca de la zona de bares, muelle para ver la puesta de sol y playas. La verdad los precios son un poco altos para Key West pero este hotel tiene una buena relación calidad precio. Aunque hay poco aparcamiento la calle de al lado tiene sitio de sobra. No
La atencion de cristina ha sido muy buena!! Amable en todo lo requerido. El desayuno como encasa y el trato personal muy agradable
Perfect location on the quiet end of Duval. Nice continental breakfast and a beautiful location on the deck for breakfast. Very nice pool and access to the patio on the water. Excellent - would definitely stay here again.
Our room was vary comfortable,and the grounds and views were beautiful. I was not happy with some of the staff,and we didn't have any hot water.
Beautiful Victorian home in a fantastic location! Rooms are huge and the staff is simply the best! A shuttle was provided which was very nice. No wifi at all in the Lopez house. Zero signal. The shower had no cold water, only hot. Not so good if you have a sunburn. Strong exterior lighting lit up the bedroom all night. The sunning area by the ocean is concrete. This property has no beach. Otherwise, this is a 5 star place. The staff is great!