El hotel es muy antiguo y tiene un olor a moho. El aparcamiento es terrible. El personal era agradable. Nos quedamos la última noche cerca del aeropuerto. No me alojaría aquí de nuevo.
Este lugar es un negocio familiar que está bien cuidado, y es limpio y cómodo. Duchas pequeñas con alcachofa baja que hace que sea difícil para las personas altas.
La habitación era muy anticuado. No muy limpio
Muy bien situado al lado del aeropuerto y para moverse por la isla. Buena relación calidad-precio, sobre todo si están 3 ó 4 personas en la habitación. El desayuno está muy bien.
Impecable el jardinero, súper limpio, el personal muy amable y los servicios de atención al cliente superiores.
This is a huge beautiful place in a good location. All the staff if very pro. Room are modern and very nice.
Excellent, location ,facilities. No complaints
luxury and comfort
The hotel is really crowded. I didn't manage to use any sun lounger at the pool in 5 days. People tends to play, run, dive, climb, ... in the swimmingpool. And have a swim in the pool is everything but something relaxing. It's a family with children oriented hotel. Not recommended at all for couples.
The resort was fantastic & even better than we had expected...very nice facility, perfect location & the rooms are great. Very happy that we chose the Westin Villas & will definitely book there again! Minor thing: the sheets/covers were too small for the bed! I think that they had put queen sized bedding on a king size bed.
Comodo hotel sobre la playa, con buen estacionamiento, ubicado en un lugar muy tranquilo y a la vez cerca de buenos lugares para abastecerce de todo lo necesario para pasar una estadia sin faltarte nada. Es muy recomendable. Me gusto mucho el tema de la playa propia y el restaurant frente al mar. No, el hotel no tiene desperdicio, es lo ideal para encontrar un espacio tranquilo y con playa propia.
Friendliness of staff, club floor with lounge access, quality of food, comfort of room, ultr cleanliness of room, luxury of hotel
Stephen the valet set the tone from the moment he opened my wife's car door, escorted us to check-in, and down to our pool terrace room. His courtesy and hospitable attitude was echoed by the front desk, concierge, restaurant and housekeeping staff. Comfortable King bed room included a chaise lounge, desk, bench at foot of bed, huge LED TV and spa bath. In room coffee/tea and fridge for our own snacks/drinks. Clean clean clean. Excellence and luxury throughout. Amazing shore, pool areas, walking trails... Peaceful location above the fray of the more populated costal areas -- but only about a 15-minute ride to Lahaina with its lively stores, restaurants, and harbor activities, We know where we will be staying on Maui. Bravo! Nada!
The space, the unnoticeable but well prepared luxury and services. Cleanness, location,choice of programs, overall hospitality.
Food was excellent.
very nice room, well maintained and handsome grounds, friendly and efficient staff, beach access good, nearby snorkeling good. very long walk to hotel room. Although minor, but had coffee (latte) in hotel. Ouch- was bitter- i suspect very inferior beans that were also over roasted. I disliked the coffee so much that I didn't eat or drink anything in the hotel. I rather went to all the other nice restaurants nearby.
Clean and uodated facilities and room. Excellent customer service and attention to detail. The grounds and gardens are beautiful. The on site seaside cliff is spectacular. Beach area was nice and secluded but small.
It was a great experience staying such cozy resort with excellent restaurants and location. N/A
location - windy and rainy part of the island
Large well-appointed rooms...gorgeous beach. Concierge team was excellent, especially Shelly.
There is simply no better location in Maui Activity concierge was not really ahead of its game
Amazing service! Perfect for our honeymoon with exceptional service, great location, beautiful ocean front grounds.
The location of the property is beautiful. The service left a lot to be desired -- not what you would expect from the Ritz-Carleton. In fact, we were so disappointed, we checked out after two nights and moved to a different hotel.