The rooftop pool is beautiful with a great view. The concierge service was outstanding: very helpful and knowledgeable. Great breakfast.
I loved the staff they were very helpful and supportive. The room was clean. The carpet was very warn. There was dust in the coffee mugs left in the room for customers to use.
Good location, able staff, friendly atmosphere. Parking facility should allow more freedom to customer; valet parking is good but mentally prohibits customer from frequent coming in and out; physical condition of some rooms may need serious overhauling; breakfast menu excludes orange juice-great disappointment for most customers I'm sure. Somehow I had the feeling that the management should make itself a little bit more visible/perceptible in running the affairs in a first- handed manner occasionally.
Elite Hotel Kücükyali is a nice Hotel, Friendly Front Office Staff, but its to far from the City Center.
Railway noise all day...
Close to Bagdat Cadessi Close to train lines so its very noisy
everything was perfect and good value for money. i found more than my expectations, our room was good decorated and clean. i didn't see anything negative.
People at the reception are very nice with customers , hotel service is silent and rooms are good space and modern Mini bar is expensive ...
It is a really good hotel , staff is nice and very helpful . Rooms are clean Price is really so expensive , prices change fastly . It is not the first time that I come , but this time I paid about 320€ for 3 nights ...
La calefacción muy fuerte, por lo que había que abrir las ventanas, pero entonces el ruido era insoportable. Pasan trenes haciendo mucho ruido cada 15 minutos. Heating system very strong and need to open windows, but then noise was horrible due to traffic and trains passing every 15 minutes very close.
Overall it was ok. Staff and services are ok. Cleanliness of rooms was not done exactly as it should have. Mini-fridge did not work, nor was there as resolved. The hotel is well equipped in terms of the sports center and spa. You can do almost anything at this hotel: football, tennis, basketball, swimming, sauna, fitness room, Turkish bath and about 10 types of massage. staff is very helpful regardless of question or problem. Cleanliness of rooms was not done exactly as it should have. Mini-fridge did not work, nor was there as resolved
like the gym facility and swimming pools the location and breafast. Breafast time is supposed to begin at 7am, the staff only starts to prepare the breakfast at 7am. This resulted in many hot food not being prepared in time for us.
In order to exercise, Big Pool,Sport Jim,Sauna,Massage facilities are good. Breakfast has no hot food
A really friendly hotel, with a good atmosphere and great facilities. Not idealy located for sight seeing, But with the very low taxi rates in Turkey....who cares!?
Went to Istanbul solo, using my own car, for the 2010 F1 Turkish Grand Prix weekend. 1) Receptionstaff was very helpful. 2) I had both breakfast and dinner (since halfboard was included) and the quality of food was very good. 3) Parking facilities are more than enough and free of charge. 4) Location of the hotel is excellent (next to the highway) for someone who wants to go to IstanbulPark for F1, and uses (or rents) a car. For people who want to visit Istanbul and all tourist attractions, it is rather far and difficult to visit city centre (Taksim, Agya Sofia, Galata etc). 5) Most of the facilities are free of charge (wifi, indoor-outdoor swimming pool, gym, tennis etc) which adds a lot of value to the hotel. 1) Although I was solo travelling, I had booked a "deluxe" (as it was mentioned) double room, since I didn't have a choice from the site for a single room. But when I arrived there, I was given a small single room. When I complained to the receptionist, I was given an average discount. 2) Bed, sheets, towels and bathroom were clean, but the carpet and desk was evidently not cleaned at all before I arrive. 3) minibar was empty. 4) the single room has limited but just adequate room in total.
The rooms were kept clean and the rooms are big. Also the hotel is really close to the mean road and a bus station, so it is easy accessible. Hardly any of the staff could speak English. Also the computers were not well kept.
The staff speak poor english
el desayuno era aceptable demasiado lejos de todo, personal antipatico
no tenia secador los colores son muy oscuros al menos la habitacion que me toco a mi.
buen hotelş con lımpıeza y trato correcto