The location and the late check out None
location the italian resturans service was poor , actualy no one cars what you want .. the just bring the food !
Big Hotel, clean, good service, delicious breakfast, nice view
The staff were very helpful and the facilities were excellent.
The price was right and good value for money.
Room is clean, bath curtain moldy, room service after 11:30 is poor italian rest. pizza is excelent. Lobby is good and spa is 8/10 but messy towels and tissues around the spa, moldy bathroom curtain
I love the spa. There is a great swimming pool for women only that is indoors and the services in the spa are great! The rooms are beautiful and very comfortable. The stafff is knowledgable and friendly. No complaints!
I have only reasons not to go there anymore. Bad smell, bad position, unpleasant staff, old fornitures. It was a big mistake booking there. Really nothing
Use the internet. Sleep. Watch TV. the furniture seems to be to some extent old.
Location of hotel An attitude of staff in fitness center is not good.
receptionist Mr.mohammed akram was gratefully helpful
car rental office Furniture, facilities, services
Staff at front desk were good. Ac did not work properly and room was not cool. Hotel rooms needs upgrade as they are dated and stuffy and feel old. Hotel security was non existent which was surprising and a major concern.
The speed of the check-in process and the overall attitude of the hotel staff. The reception staff was not happy with timing of the reservation notification by booking.com. Also, the room I got was not the best, a colleague was able get a lower rate (sar 378) as walking guest. The rate I got from booking.com was (sar 414).
Servive & Cleanliness none
The food was good The behaviour of the health club staff(only one person was avalable there at night around 9 PM)He behaves rudely.This person was watching a programme on TV and my visit interrupted,thus made him unpleasant to me.
Personnel is helpful to organize all side activities. Breaksfast buffet has wide variety. Noise insulation is quite poor. Choice of restaurants for dining is very limited (2 only), 1 Chinese and 1 itnernational with different themes every day (I was there 3 days, it was 3 times "seafood" theme and I'm allergic to seafood...)
location free internet breakfast buffet a/c bed sheet bathroom
Cooperative staff, and good location for businessmen dealing with companies located in area of old Dammam. Far from Cornish.
The staff are very courteous and patient with us. The room service is not up to my expectation. The housekeeping never check on the shortfall in the room and my room 208 was not clean for housekeeping.
The Desgin of the hotel, They shall give special offrer for the the people who are booking in the hotel to take 50% discont in lunch at hotel, & using Hotel car.
It is a quite old building, the room are very small.
Hotel staff is nice , polite and professional. The only thing I like to add that Room A/C maintenance to be done regularly. Overall the hotel is good for stay in future.
friendly staff, good breakfast, good value for money, central location
I liked the Beahaviour of Hotel Staff in reception and the room service was good. Good breakfast. Nice Wi-fi. Good for business trips.
Reasonably good hotel overall - good room even if not very spacious for Saudi standards, clean, wifi working well, good food and bad service at restaurant Poor staff - service at restaurant not very professional, and long waiting time at counter for checkin/checkout. Location not bad but unfortunately difficult to reach now because of major road works in the area
nothing special but good hotel very difficult to reach, also because of extensive road works at the moment in that area
Okay, need better cleanless, it is a 3 star only. Bath room smells, B-traps are not working.
I chose this appart hotel, because they mentioned that they have free WiFi Internet and they are at beach side, neither the former nor the later is true. and the price over the web site is not accurate, its much expensive than that.