Friendly staff, great decor, centrally located, historic The price is kind of outrageous, especially for the area. Chico is a small, simple little town. We stayed here for our wedding night and then went to Monterey for our honeymoon. We paid less for a spa and suite with equally friendly staff, pet friendly and a badass restaurant in Monterey. Kind of odd.
Limpio y cómodo N/a
El hotel y la habitación era muy modernos y limpios. El personal era amable y servicial. Hay que buscar mucho para encontrar algo que pueda describirse como negativo. Por ejemplo, podría haber mejor señalización para los ascensores.
El personal era genial. El bar del hotel es fantástica, con música en vivo. Limpio y cómodo
Los espacios comunes estaban muy bien cuidados y acogedores. El personal era amable y servicial. La habitación no estaba tan limpia como me esperaba. Necesitaba una limpieza profunda.
Empleados serviciales y amables en recepción El acceso para discapacitados no es realmente para discapacitados. La bañera es pequeña y la silla no cabia en la bañera.
Friendly staff Hot tub broken
Our air conditioner/heater did not have an adjuster. We had to have our window open during the day. Also the hair dryer did not work at all.
The location was convenient to where I was going. Decently clean. Fridge and microwave were nice. The WiFi was not accessible it was so low. When I asked the front desk they referred me to an 800 number for tech support, after waiting over 20 minutes with no answer I gave up. We had four people in our room and there were 3 towels. Again I asked at the front desk, I was told housekeeping would bring one by...she brought two hand towels and two wash cloths. The pool is inthe corner of the parking lot and shady most of the day, was hoping for some sun. Sink water temp was uncontrolable, scalding or ice cold. Definitely not worth the price. Will not be staying here again.
the staff clean room
My room was clean and the staff was friendly. The freeway is close so could get a bit noisy. Small towels.
The pricing was good. Do not change that. No free Wi-Fi
The rate was low and the bed was comfortable. Hotel is pretty run down and the atmosphere there is pretty dodgy. The smell of cigarette smoke permeates even the non smoking rooms. The bedside light in my room did not work.
Ease of transactions. Bathrooms were nice. People talking outside the room at all hours of the night.
This guest did not leave comments about this hotel.
Hair all over, scummy shower, no washcloths, funky stains on the chair. Didn't want to touch anything.
This guest did not leave comments about this hotel.
Close to the freeway, was fairly clean. Hairs left in shower and on bathroom floor. Staff checked with us after we were settled to make sure everything thing was ok. I forgot to show my AARP card and was advised that since they had already processed the payment there was nothing they could do, can't payments be credited and reran?
This guest did not leave comments about this hotel.
Pet friendly Small rooms, no iron, very basic.
Price Failure to provide adequate service
Location Horrible odors in room. Gross stains in carpet and bed. Could not stay the night and drive two hrs at 1 in the morning to get home instead.
nothing the bathroom had mold in the shower-the ceiling in the bath room was coming down - shower curtain was a joke over all the room was a total disappointment.
Rooms were clean and a value for the money. Had some problems like the shower head blew off when taking a shower, had a hard time to get it fixed. Had to in the end change rooms and in that room had a leak in the sink a repair was made and the maintenance man then broke the stopper.
Location, A/C worked well, Comfie bed Dirty carpet, roaches is room
Nothing at all. Bad choice. Go next door to America Best Value or Heritage Inn. The AC unit was barely functioning and struggled to keep the room livable. There were bugs in the bathroom and on the desk. It was horrible. People were hanging outside their rooms and their cars boing loud music and yelling the entire time. The cars probably didn't even work because the hood of their cars were propped up the entire time. They were more than likely selling drugs. Horrible place to stay.
Location in downtown Chico. The whole place. It's rundown, not in good repair, especially in the room (outside nothing to be proud of with it's peeling paint). The bed sloped to one side, the A/C unit was next to the bed making it noisy and irritating.
POOL WAS INOP AC IN MY ROOM DIDN'T WOK
Room I ordered was not available. Loud!
Street noise on a Saturday night!!! Yelling and honking when the bars closed down.
Cheap Danishes Location close to downtown and a 24-hour diner Cable tv No lock on window Smelled like smoke Saw a bug Dingy towels Loud guests in other rooms
That it was convenient to my place of the event I was attending. Oh my god, the room would not cool down. When I showered, the towels were like sand paper, and the iron board was disgusting, I couldnt even iron my clothes. I asked for a king size bed and it wasn't ready, so i got a room with 2 beds for one person.
That it was right in the heart of Downtown Chico, close to shopping, food, and CSU. Plenty of storage room for clothes. The rooms were old, rundown and in need of serious updating.
I enjoyed the pool and the very clean bathrooms in the hotel room. I had requested a king bed online and ended up with two double beds. It ended up fine, but it wasn't what I had reserved initially.
Air conditioning, large bathroom, clean rooms, relatively quiet.
The locations was right down town Chico so there was no need to drive. For the price of the hotel and location it is a great deal! The room was nice but the AC kicked on and off all the time and there was never a even temp in the room. The bed was very firm.
It was a good overnight spot while dropping son at Chico State
Use of pool, near downtown
Quiet. Help with the TV remote. Good breakfast included. Good location no
Clean room and great location.Friendly staff. Street noise,l mediocre "Breakfast."
I arrived and they had absolutely no record of my booking. I was lucky to get a room, because it happened to be graduation week. I will not book with you again. Th wake up call I scheduled did not materialize. The clock radio in the room was broken.
Central location in downtown area of Chico
The shower The air conditioner did not cool the room sufficiently
Very comfortable for my husband, self and 2 cats at night, then filled with a dozen family members during the day for Christmas festivities. Was crowded but worked out very well. I was allowed to borrow 6 chairs from the conference room and we made it work. Lots of electrical outlets for our crockpots and buffet warmers, kitchen well stocked with utensils. All in all, I'd recommend this hotel and will stay there again myself! The hotel was undergoing a remodel, our room looked very nice, but there was a slight smell of paint coming through the vents. Not bad considering they can't close entirely while remodeling and we really needed a hotel with a kitchen! All of the staff were wonderful except the woman who checked us in, a manager I think. Not a smile or extra word of welcome there...
moderate neighborhood, in the city, easy to get anything We are not smokers and we had a baby with us, but you gave us a smoker room. In order to get a non smoker room; we had to spend another $40. So at the end we pay more than having a good deal from online booking. It was a bad deal
it's cheap old & run down
Room had WiFi, good TV, comfortable beds and was clean. Breakfast options were very basic (waffles, cereal, toast) and coffee was weak. Furniture in room was pretty worn with many scratches and chips.
La ubicación es perfecta. El personal era servicial. Se necesita mejorar el aire acondicionado.
Destacar que la ubicación estaba bien, pero muchos indigntes en la zona El hotel necesita un traspaso El personal era muy poco amable y no sabía nada sobre el pueblo pregunté por un banco, me dijeron que no sabían y resulta que estaba dos edificios más allá en la misma calle.
My friend and I stayed at this motel overnight after a concert. We arrived in the day time and the room didn't look too shabby at all. Good for the price. There were older men sitting outside in the sun and kids riding their bikes around the parking lot, so I didn't get a bad vibe at all. And the location is great only 5 minutes from downtown. The room didn't look dirty. Can't speak on the bed since e brought our own blankets and didn't sleep under the covers. When checking in, the staff wasn't that friendly, but whatever we were only there for one night. As far as amenities, the water was like warm and the fridge didn't work which we discovered the next morning when all of our food/drinks weren't cold. Didn't feel too safe late at night for a couple young women. As we were getting out of a cab, some older man hopped in to ask if we had fun, and then disappeared. The taxi driver said he was a tweaker. Scared the crap out of us! Not too long later, someone was banging on our door at like 1am. When we responded through the door, it was a man yelling "You got a cup?!". Definitely made sure every lock was locked that night!
Was in Chico for sons graduation. Basically slept and showed, 6 hour stay. Friendly staff, overall clean would stay again for the same reason.
Seemed like they have long term tenants who were rather seedy. I made sure my door was locked at night and took my valuables with me each day. Didn't feel very safe.
Clean with all the amenities expected at this price. Quiet location, GREAT for pets (small field in back for dogs). I have stayed at many of the chain and local motels in Chico over the years and there is no reason this place should be rated lower than any chain (for sure). This is my favorite place to stay (under $100/night) in Chico. There is always some small issue with the room: the AC controls are funky, the TV picture is not perfect, etc. But to be fair I have never felt anything so bad that I complained about it. Room 39 internet is intermittent, but has been excellent in all the other rooms I've stayed in there. If internet is important to you, be sure to check it when you get your room and before you move your stuff in...
Quizás la ubicación. La gente era grosera y nada útiles: "No necesitas conocer nuestros nombres, quien esté este mostrador de recepción le ayudará". La habitación: no había jabón de baño (por supuesto esta fue probablemente a propósito porque la ducha no tenía jabonera repisa, bandeja, o cualquier otra cosa: tuve que usar el suelo), sucio y nada funcionaba bien.