great location.spacious rooms.price is just right. The breakfast buffet was ok but it could have been better.
Staff was very helpful & polite!! Had to change rooms 3 times because of bad Air-conditioners!! Other wise clean rooms!poe
Hotel limpio, elegante y con clase.
La comida, el personal, las instalaciones, la ubicación, la piscina, etc. Un poco caro
El personal era genial. Las habitaciones se limpian a diario de forma muy profesional. En general, me volvería a alojar aquí. Desayuno bufé excelente.
The pool was excellent...food was great specially the Lechon. Very accomodating.
The buffet dinner was great. The staff were very helpful. They stated in the website that they charge for the internet, but I found out that this is inaccurate. You can use the wireless internet in the lobby for free but you pay if you use it in your room.
The complemenary shuttle service was very usefull as it was still a bit far too walk to the center. Even during the sinulog when it was overcrowded the staff was able to give personal attention to us at the desk, in the restaurant, at the entrance and any other place. N/a
good services.clean,good atmosphere,quiet location
I like the food and the friendly staff
The room was great. The pool was beautiful. Overpriced by about $50 per night. The beach looked like an abandoned job site. Trash and construction materials everywhere. Looks like nobody had been there for months. The staff didn't even know how bad it was until I walked them down there. The menu was extremely limited and not tasty.
Me encanta la variedad del bufé de desayuno. Sin duda regresaré otra vez. Me encanta que el personal es muy agradable y servicial. Los vasos de agua y zumo eran demasiado pequeños. Teníamos que levantarnos constantemente para conseguir más bebidas.
Friendly, clean and reasonably priced hotel.
Location convenient to mall and restuarants No cheap
choice of international buffet being in centre of city and next to shopping complex use of own nurse at hotel very good as i had a bite that needed dressing no hairdresser at hotel so had to go to shopping complex
I like the bed a lot
Good and warm services by the staff The pool is just too small.
convenient, easy , good service, the pool side music every night was a bit too much, and sometimes it goes on for later, and if I need an early rest, it is out of the question. However, the hotel charges more than the bokking rate via your company. via the net as guarnetee.
it is very convenient for shopping. the room is a disappointment, the bathroom is dirty and blood stains on the duvet.
Free WiFi and it's fast, looks like 4Mbps at least The toilet paper - they should put in a new roll for every new guest. Or they can put in extra roll if it's halfway empty/full. I had to call Housekeeping twice before I had the toilet paper.
The hotel staff are good, as always.
friendly staff and helpful. while the buffett was ok I did not think it was worth the extra 298 php
It was convenient in the city, and had parking. Maintenance issues. First room had broken TV and Shower. Switched to a new room where I couldn't access the Hotel WiFi as it was too far from the router. Insane.
Price, location, and friendly and very helpful staff Nothing. One shouldn’t complain too much since this is a budget hotel in the first place.
The bed was comfortable. No hot water for first two days. Construction on adjoining building that wasn't listed in the website...noise would have been a factor in deciding not to stay at this hotel.
The Castle Peak Hotel in Cebu offers affordable accommodations for budget conscious travelers. The location, though not perfect is very accessible to Cebu's main shopping area and business district. Buffet breakfast is worth the price too. They really need to give this hotel a real good scrubbing! It's dirty, the room needs renovation, and they need to improve the bathroom's water pressure and heating system. Wifi signal is weak.
As soon as I booked this through Internet, I tried to cancel my booking because of my flight was cancelled. However, they declined my request. I have never experienced that before.I don't want to travel Cebu any more. You should have understood your client's situation. Do not think about your profit but guests' mind.. This is my last advice to you. Their attitude