The staff on reception and in the restaurant were extremely helpful and we would have no problems in recommending the hotel to our friends and family.
We flew in late and flew out early the next morning, it was comfortable, clean, and close to the airport. If I flew back though Brisbane I would stay there again. There may be a shuttle bus, but we weren'r offered a shuttle bus to the airport so caught a taxi for $17, We thought that was an expense we shouldn't have to front considering it was the "airport hotel and the cost of the room.
Polite friendly staff, good access to carpark and to the airport. Liked the televised arrival / depature facility for Brisbane Airport. Great restaurant with reasonable prices. For a hotel only 3 months old we were surprised to find towel rails rusting and no power point in the bathroom. The bathroom was badly designed, cramped and fogged up very quickly (maybe the cause of the rusting towel rails)with the steam intruding into the bedroom area if the bathroom door was left open and fogged up the dressing mirror. The entrance to the restaurant gives a poor impression with its matt finish white painted solid doors badly marked with shoe scuffing etc as there is no kickboard. Not a good impression for the restaurant.
Proximity to airport for early flight nothing
The fact that the Supermarket and Direct Factory Outlets (DFO) which houses most Brands are directly next door to the hotel is excellent and very convinient for travellers like me. One can also catch the TBus right outside the DFO to the airport terminals. I am already recommending this hotel to my colleagues who usually transit through Brisbane. It's an exellent location and very convinient if you wanna do last minute shoppings before boarding a flight. None
Nickel and dimed, plus you have to request real pillows
location, room ok food very poor, very expensive: ripp-off ! one of the attending persons at the reception was there only to collect his salary, not really interested to attend "guests"
comfort and cleaness to far from city and can't get more dinner options